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Frequently Asked Questions
Why was my ExpertOption KYC document rejected in India?
Your KYC document was likely rejected due to unclear images, mismatched name or address, expired ID, or unsupported document type. Check the rejection reason in your account's verification section and ensure your photo is well-lit and all details are legible.
What documents are accepted for ExpertOption KYC in India in 2026?
ExpertOption accepts Indian Aadhaar card, PAN card, passport, and voter ID for identity proof, plus a recent utility bill or bank statement for address proof. All documents must be in color, clearly visible, and match your account details exactly.
How do I resubmit my rejected KYC documents on ExpertOption?
Log into your ExpertOption account, go to the verification section, view the rejection reason, and upload corrected documents. Ensure files are under 5MB in JPG or PNG format, and avoid cropping or editing the original document.
How long does ExpertOption take to re-verify KYC after resubmission in India?
Re-verification typically takes 24 to 48 hours after resubmission, but can extend to 72 hours during high volume. If your documents are still pending after 3 days, contact ExpertOption support via live chat for an update.